Stratus ADS-B Receiver Support

If you can’t find what you’re looking for, please email our support team, or fill out the form at the bottom of this page.

 

FAQs

Categories

 

General

How do I register my Stratus portable receiver?

When you purchase a Stratus portable receiver from Appareo or Sporty’s, the unit will automatically be registered. No further action is required to register your receiver.

How can I optimize my Stratus portable receiver ADS-B reception?

ADS-B reception can vary greatly depending on the orientation of your Stratus portable receiver and its location in your aircraft. ADS-B is ground based, meaning the best mounting options provide an unobstructed view of the ground in your aircraft. See the table below for the three mounting options that may improve your Stratus portable receiver’s ADS-B reception. All mounting accessories can be purchased online at Appareo.

Watch Sporty’s video demonstrating how to best place Stratus portable receivers in your aircraft.

Gel pad dash mount Suction cup mount External ADS-B antenna
Pilots flying aircraft with unheated windshields in areas where there is full ADS-B coverage. Pilots who are not seeing continuous ADS-B coverage when flying in ADS-B fringe areas and those who want to mount their Stratus portable receiver off the glareshield. To test if the suction cup mount would improve your receiver’s ADS-B reception, open the Stratus Status page in ForeFlight Mobile while in flight and monitor the number of towers shown in the “Receiving From” field.  Then rotate your receiver on its side and hold it to a window and see if the number of towers reported increases. Many pilots see dramatic improvement in ADS-B reception after moving their receiver to a side window of their aircraft. Pilots who fly in areas with poor ADS-B coverage and those who want the flexibility to place their receiver virtually anywhere in their aircraft. Don’t worry if you can’t see the LEDs on Stratus. The same information is available on the Stratus Status page in ForeFlight Mobile.

Do Stratus portable receivers work in helicopters?

Yes, Stratus portable receivers are usable in a helicopter, provided there is adequate ADS-B coverage in the area you are flying to mitigate potential signal blockage due to flying at low altitudes.

How do I “forget” the Stratus Wi-Fi network and reconnect to it?

  1. Tap the Settings icon on your iPad home screen.
  2. Tap Wi-Fi on the left navigation bar.
  3. Tap the information icon located to the right of the Stratus Wi-Fi network name.
  4. Tap Forget this Network.
  5. Try to reconnect to the Stratus Wi-Fi network again.

Why are my LEDs flashing?

It depends on which LEDs are flashing. Refer to the “LED Indicator Status” table in your Stratus portable receiver pilot’s guide. If all of the LEDs are continuously flashing red, contact your original retailer for evaluation.

What are Stratus portable receiver warranty options?

Purchased from Appareo: Warranty information can be found at www.appareo.com/support/stratus/stratus-return-policy.
Purchased from Sporty’s: Contact Sporty’s for warranty information.

Your Stratus portable receiver is under warranty for one year from its ship date, regardless of where it was purchased. Your original retailer can look up the exact date of shipment.

How do I get to the Stratus Status page in ForeFlight Mobile?

  1. Connect your iPad to the Stratus Wi-Fi network.
  2. Open ForeFlight Mobile from the iPad home screen.
  3. Tap More on the bottom navigation bar.
  4. Tap Devices on the left navigation bar. If you see a box indicating that your Stratus portable receiver is connected, then tap the box to open the Stratus Status page. Otherwise, you are already on the Stratus Status page.

Why won’t the receiver pair with my device via Bluetooth?

You cannot connect to the receiver with Bluetooth; instead, connect via Wi-Fi.

  1. Tap the Settings icon on your iPad home screen.
  2. Tap Wi-Fi on the left navigation bar.
  3. Ensure that Wi-Fi is enabled (the Wi-Fi switch should be green).
  4. Tap the Stratus wireless network name under the “Choose a network” heading. Newer receivers have the wireless network name on the back of the device.
    Once your device is connected to the Stratus wireless network, a checkmark will appear next to the network name.

See also: Why can’t I connect to my receiver?

How do I connect to the Stratus Wi-Fi network?

  1. Tap the Settings icon on your iPad home screen.
  2. Tap Wi-Fi on the left navigation bar.
  3. Ensure that the Wi-Fi switch is enabled.
  4. Tap the Stratus wireless network name under the “Choose a network” heading. Newer receiver models have the wireless network name on the back of the device.

Once your device is connected to the Stratus wireless network, a checkmark will appear next to the network name.

How do I update my Apple iOS, ForeFlight, and Stratus receiver firmware?

Many issues are resolved by updating to the current version of Apple iOS, your flight app, and Stratus portable receiver firmware. Make sure that all applications are up to date by following the steps below.

Apple iOS

See http://support.apple.com/en-us/HT4623.

ForeFlight Mobile or Stratus Horizon Pro

  1. Tap the App Store icon on your iPad home screen.
  2. Tap Updates.
  3. Tap Update on any flight app updates.

Stratus portable receiver

Stratus Horizon Pro

Unless you disable the Auto-Download switch on the Firmware Update screen, the app will automatically check for firmware updates and download them when it is connected to the internet. To apply updates:

  1. Connect to the Stratus Wi-Fi network.
  2. Open the Stratus Horizon Pro app. A message will alert you that there is a firmware update available. Tap Yes.
  3. When the firmware update is complete, power off and power on the receiver.

ForeFlight Mobile

  1. Go to the Stratus Status page.
    1. Tap Maps on the bottom navigation bar.
    2. Tap the settings icon at the top left of the screen.
    3. Tap the name of your Stratus receiver under the “Devices” heading to open the Stratus Status page. If the pop up menu says “Stratus Status” at the top, you are already on the Stratus Status page.
  2. See if there is a firmware update available under the top “Device” heading.
  3. Tap Tap to Update to install the update if one is available. If there is not an update, you will see your current firmware version.

For a video of how to update receiver firmware, see: www.youtube.com/watch?v=A1IonCmMdHQ.

How do I perform a factory reset on my Stratus portable receiver?

To return your receiver to its default factory settings, press and hold the power button for 30 seconds while the device is on. Once the factory reset is complete, all of the LED indicators will cycle from green to yellow to green. The factory reset will change the LED dimming, power mode, and Open ADS-B settings back to default and auto-calibrate Stratus.

Why is my Stratus portable receiver’s fan constantly running?

The fan only runs when the receiver reaches a high temperature; the fan should not be on all the time. If your receiver’s fan frequently turns on, or you receive an overheat error, your mounting location is making it overheat. Refer to How can I optimize my Stratus portable receiver ADS-B reception?.

How will my Stratus portable receiver receive firmware updates?

Firmware updates are applied through Stratus Horizon Pro or ForeFlight Mobile updates.

Stratus Horizon Pro

Unless you disable the Auto-Download switch on the Firmware Update screen, the app will automatically check for firmware updates and download them when it is connected to the internet. To apply updates:

  1. Connect to the Stratus Wi-Fi network.
  2. Open the Stratus Horizon Pro app. A message will alert you that there is a firmware update available. Tap Yes.
  3. When the firmware update is complete, power off and power on the receiver.

ForeFlight Mobile

  1. Connect to the Stratus Wi-Fi network.
  2. Go to the Stratus Status page.
    1. Tap Maps on the bottom navigation bar.
    2. Tap the settings icon located at the top of the screen.
    3. Tap the name of your Stratus receiver under the “Devices” heading to open the Stratus Status page. If the pop up menu says “Stratus Status” at the top, you are already on the Stratus Status page.
  3. See if there is a firmware update available under the top “Device” heading.
  4. Tap Tap to Update to install the update, if there is one. If there is not an update, you will see your current firmware version.

For a video of how to update receiver firmware, see: www.youtube.com/watch?v=A1IonCmMdHQ.

What are the current Stratus portable receiver firmware versions?

  • Stratus 1: v2.3
  • Stratus 2: v2.1
  • Stratus 1S: v1.1
  • Stratus 2S: v1.1
  • Stratus 3: v1.0

If I perform a factory reset, will my flight logs be cleared?

No, performing a factory reset on your Stratus portable receiver will not clear the flight logs.

Do Stratus portable receivers make me ADS-B Out compliant for the 2020 mandate?

No. Stratus portable receivers are ADS-B In only. The FAA prohibits portable devices from transmitting ADS-B Out and on its website states: “Portable ADS-B Out systems, also known as ‘suitcase’ units, should not be operated (transmitting) aboard any aircraft. While marketing associated with these units may imply approval for use by way of an FCC license, the FAA prohibits their use.”

The 2020 mandate requires a permanently mounted ADS-B Out transponder such as Stratus ES or Stratus ESG.

Can I dim the Stratus portable receiver LEDs for flying at night?

Yes, you can dim or brighten the LEDs using the LED Brightness slider on the Stratus Status page in ForeFlight Mobile or on the settings page in the Stratus Horizon Pro app.

Do Stratus portable receivers work outside of the United States?

Stratus portable receivers cannot receive ADS-B weather information outside of the United States since it receives weather information from ground-based ADS-B towers broadcasting on UAT (978). UAT is not available outside of the United States. Additionally, some ADS-B transponders broadcast on the UAT frequency, so this information would not be available outside of the United States.

Other features of Stratus portable receivers, such as AHRS, synthetic vision, and the ability to receive 1090 traffic, may work in areas outside of the United States. However, please be aware that Appareo is unable to ship to addresses outside of the United States due to restrictions on technology used in Stratus portable receivers.

Where should I mount Stratus portable receivers in my aircraft?

Stratus portable receivers are typically mounted in a snap in mount or a dash mount. Both are available from Appareo.

For more information on how to best mount your Stratus portable device, review our question on how to optimize ADS-B reception.

How do Stratus portable receivers communicate with my tablet or phone?

Stratus portable receivers connect to your device via a Wi-Fi network. Stratus portable receivers are not Bluetooth-compatible.

What are the dimensions and weight of Stratus portable receivers?

  • Stratus 3: 2.6” w x 6” d x 1.25” h and weighs 9.7 oz.
  • Stratus 2S: 2.6” w x 6” d x 1.25” h and weighs 9.7 oz.
  • Stratus 1S: 2.6” w x 6” d x 1.25” h and weighs 9.7 oz.
  • Stratus 2: 2.6” w x 6” d x 1.25” h and weighs 9.7 oz.
  • Stratus 1: 4.2″ w x 5.75″ d x 1″ h

Where should I mount a Stratus portable receiver connected to a Stratus transponder?

The receiver can be placed anywhere in the cockpit in any orientation (including sideways or upside down) as long as the Direction of Flight arrow on the top of the receiver points in the direction of flight.

For troubleshooting purposes, it’s sometimes helpful if the LEDs are visible and the power button is accessible in its mounting location.

Why can’t I connect to my receiver?

  1. Verify that your receiver is turned on by checking the LEDs. If they are not on, complete the following:
    1. Battery-powered receivers: Push the button on the top of your receiver.
    2. Battery-less receivers (Stratus 2i/3i): Verify that the receiver is connected to a Stratus ES or Stratus ESG that is powered on.
  2. Verify that you are connected to the Stratus Wi-Fi network and not another wireless connection.
    1. Tap the Settings icon on your iPad home screen.
    2. Tap Wi-Fi on the left navigation bar.
    3. Ensure that the Wi-Fi switch is enabled.
    4. Tap the Stratus wireless network name under the “Choose a network” heading. Newer receiver models have the wireless network name on the back of the device.
      Once your device is connected to the Stratus wireless network, a checkmark will appear next to the network name.
  3. Try “forgetting” the network and reconnecting.
    1. Tap the Settings icon on your iPad home screen.
    2. Tap Wi-Fi on the left navigation bar.
    3. Tap the information icon located to the right of the Stratus Wi-Fi network name.
    4. Tap Forget this Network.
    5. Try to reconnect to the Stratus Wi-Fi network again.
  4. Reset your receiver to factory settings. See How do I reset my receiver to factory settings?.

Can Stratus portable receivers be placed upside down, such as when mounting to the ceiling of the aircraft?

Yes, Stratus portable receivers can be placed upside down without causing any loss of AHRS accuracy or problems with Wi-Fi communication. This option is especially attractive in aircraft with limited dash space.

If you are using AHRS, ensure that your receciver is mounted parallel to the aircraft’s centerline (that runs north and south) and the LEDs and Stratus logo are facing the back of the aircraft. Since the internal GPS antenna is located on the top of the receiver, you may see some GPS degradation. To remedy this problem, you can connect the receiver to an external GPS antenna. External GPS antennas for the Stratus 2, 2S, and 3 are available from Appareo.

Why does my device say “No Internet Connection” when I connect to the Stratus 3 Wi-Fi network?

As long as there is a checkmark next to the Stratus Wi-Fi network, you are successfully connected to the Stratus 3 network. This message appears because the Wi-Fi network doesn’t provide an internet connection, but it still provides communication from the Stratus 3 to your flight apps.


Battery

Are Stratus portable receivers battery powered?

Stratus 1, 1S, 2, 2S, and 3 include a battery that will provide continuous power for up to 8 hours, which contributes to making operation of Stratus portable receivers wire-free for most pilots. You can charge your receiver using the included 12V DC wall charger.

Stratus 2i and 3i are batteryless and receive power from your transponder.

How long will it take to fully charge the battery of my Stratus portable receiver?

If the Stratus portable receiver’s battery is fully depleted, it will take at least 5.5 to 8 hours to recharge the battery to 100%.

Why is my Stratus portable receiver Power LED pulsing?

If you’re using a Strtus 1S, 2S, or 3, a green pulsing Power LED indicates that battery is at 100% charge. A yellow pulsing Power LED indicates that the battery is charging.

Can I charge Stratus portable receivers from a laptop?

No, laptops generally only supply up to 0.5 Amps of power per the USB 2.0. Stratus portable receivers, like iPads, require a 2.0 Amp power source for them to properly charge.

Can I use a USB cable other than the one that was included with my Stratus portable receiver to charge the device?

No, the included 3 foot USB cable is designed to enable optimal charging speed. Many other 3 foot USB cables will not be able to deliver as much power, resulting in longer charge time. Similarly, a longer cable is not able to supply as much power as a shorter one and will also result in longer charge times.

Will the Stratus portable receiver’s battery charge if it is both plugged-in and operating in an aircraft?

Yes, Stratus portable receivers will still charge their battery when running but only if they are plugged into a high-capacity 2.0 Amp charging source and only if the battery temperature is between 0 and 35 C.  If the receiver is plugged in but the battery is too hot or too cold then the receiver may continue to operate but the battery will no longer charge to protect it from damage. The receiver will take longer to charge when in operation than when it is turned off.

Do Stratus portable receivers have any features that prevent the battery from being damaged by extreme temperatures?

Yes, Stratus portable receivers will turn themselves off if the battery temperature reaches -20 C (- 4 F) or + 65 C (+ 149 F). They are designed to be operated between 0 C and 35 C.

Do Stratus portable receivers’ battery have a finite life?

Yes, Stratus portable receivers contain a Lithium-ion battery. If stored and operated in their published temperate range, the battery should be capable of being fully discharged about 300 times before requiring service.

If your battery requires replacement, please e-mail Appareo support.

Can I damage the Stratus portable receiver’s battery if I store or operate it outside of its rated ranges?

Yes, operating and storing a lithium-ion battery when it is too hot will cause permanent damage and void the Stratus portable receiver’s warranty. A fully charged lithium-ion battery stored at 60 C for three months can permanently lose as much as 40% of its capacity. Do not leave Stratus portable receivers in a hot aircraft or automobile when they’re not in use.

Can I leave Stratus portable receivers on the charger for an extended period of time?

Yes, Stratus portable receivers have a safety feature that will stop the battery from being charged once a full charge is reached.

I haven’t used my Stratus portable receiver for a while. It will not power on and none of the LED indicators light up. What can I do to solve this?

If you have not used your Stratus portable receiver for some time and left the battery at a low charge, it is possible the battery level is so low that it cannot power on. Try charging the receiver overnight.  The Power LED indicator in the Stratus 1 and Stratus 2 will change to green during charging when the Stratus battery has charged to 100%. The Power LED indicator in the Stratus 1S, 2S, and 3 will change to green when charging and pulse when the battery has charged to 100%. If your receiver is still unable to power on, please e-mail Appareo support for further assistance.

I’m not going to be flying for a while and need to store my Stratus portable receiver. How do I keep my receiver healthy so that it’s ready for the next time I want to use it?

If you will not be using your Stratus portable receiver for some time, give it a full charge before you store it. The Power LED indicator in the Stratus 1 and Stratus 2 will change to green during charging when the Stratus battery has charged to 100%. The Power LED indicator in the Stratus 1S, 2S, and 3 will change to green when charging and pulse when the battery has charged to 100%. Rechargeable batteries slowly discharge over time even when they are not used, so it’s important that you do not store them at a low charge for a long period of time. If the battery goes too long between charges, it can require service to repair.

My Stratus portable receiver isn’t holding a charge. Can I buy a new battery?

Yes, a Stratus portable receiver battery replacement kit is available to purchase from the Appareo webstore.

Why won’t the receiver charge?

NOTE: This is not applicable to Stratus 2i/3i, which do not have a battery and use aircraft power only.

  • If the receiver has completely run out of battery, it might not initially appear to be charging. Wait 30 minutes for the receiver to show that it is charging.
  • Verify that you are using a 2.0 amp charger. Most computer USB ports will not charge the receiver; laptops generally only supply up to 0.5 Amps of power through a USB 2.0 port.
  • Try charging the receiver with the Stratus portable receiver cable plugged into your iPad charging block.

Compatible Apps and Devices

What apps do Stratus portable receivers work with?

Stratus 3 is compatible with Stratus Horizon Pro, ForeFlight Mobile, and other apps that use the GDL 90 protocol. To activate this feature, enable the Open ADS-B Mode switch in the Stratus Horizon Pro settings page. For a list of tested apps, visit https://www.appareo.com/aviation/stratus-3-compatible-apps/.

Older Stratus portable receiver models work with Stratus Horizon Pro and ForeFlight Mobile.

Which iPad or iPhone devices are compatible with Stratus portable receivers?

Using recent technology will enhance your overall Stratus portable receiver experience. The specific requirements depend on what app you are using.

ForeFlight Mobile: Refer to the ForeFlight Mobile buying guide.

Stratus Horizon Pro: Refer to the Stratus Horizon Pro compatibility guidelines.

Can more than one device connect to a Stratus portable receiver?

Yes, all compatible tablets and phones in the aircraft can be connected to the Stratus Wi-Fi network.

Do I need to buy the Stratus portable connection kit with Stratus ES/ESG?

You may continue to use your Stratus portable receiver independently, but purchasing the connection kit will allow you to take the Stratus portable receiver off the glare shield or window and stow it out of the way when using the transponder. The portable receiver will use the aircraft’s mounted antennas for excellent GPS and ADS-B reception, and will be supplied power from the transponder.

Why isn’t Stratus 3 working with my flight app?

Stratus 3 is compatible with Stratus Horizon Pro, ForeFlight Mobile, and other apps that use the GDL 90 protocol. To allow the receiver to connect to other apps, enable the Open ADS-B Mode switch in the Stratus Horizon Pro settings page.

For a list of tested apps, visit www.appareo.com/stratus-3-compatible-apps.


GPS

Do I need an external GPS antenna?

The external GPS antenna is an optional accessory for Stratus 2, 2S, and 3. These receivers contain an internal GPS antenna that will be sufficient for many pilots. The GPS antenna, however, provides many more options for placing Stratus in your aircraft and resolves reception issues caused by heated windshields. An external GPS antenna can be purchased online.

Do Stratus portable receivers provide GPS location information?

Yes. Stratus portable receivers include a GPS/WAAS receiver and will provide GPS information to ForeFlight Mobile.

Stratus 3 is compatible with other apps that use the GDL 90 protocol. To activate this feature, enable the Open ADS-B Mode switch in the Stratus Horizon Pro settings page. For a list of tested apps, visit www.appareo.com/stratus-3-compatible-apps.

Do Stratus portable receivers provide GPS information for applications other than ForeFlight Mobile?

Stratus 3 is compatible with other apps that use the GDL 90 protocol. To activate this feature, enable the Open ADS-B Mode switch in the Stratus Horizon Pro settings page. For a list of tested apps, visit www.appareo.com/stratus-3-compatible-apps.

Older Stratus portable receiver models can only provide GPS signals to ForeFlight Mobile.

Why is my Stratus receiver is reporting poor GPS accuracy when connected to Stratus ESG?

A firmware update may be required for the Stratus receiver to ensure data is reported properly.

Stratus Horizon Pro

Unless you disable the Auto-Download switch on the Firmware Update screen, the app will automatically check for firmware updates and download them when it is connected to the internet. To apply updates:

  1. Connect to the Stratus Wi-Fi network.
  2. Open the Stratus Horizon Pro app. A message will alert you that there is a firmware update available. Tap Yes.
  3. When the firmware update is complete, power off and power on the receiver.

ForeFlight Mobile

  1. Go to the Stratus Status page.
    1. Tap Maps on the bottom navigation bar.
    2. Tap the settings icon at the top left of the screen.
    3. Tap the name of your Stratus receiver under the “Devices” heading to open the Stratus Status page. If the pop up menu says “Stratus Status” at the top, you are already on the Stratus Status page.
  2. See if there is a firmware update available under the top “Device” heading.
  3. Tap Tap to Update to install the update if one is available. If there is not an update, you will see your current firmware version.

How do I prevent interference between my Stratus portable receiver’s external GPS antenna and other avionics?

When damaged, the optional external GPS antenna that works with Stratus portables may emit noise that could interfere with other on-board GPS receivers.

To prevent this, when handling the external GPS antenna, avoid pinching the cable or bending it near the antenna itself. If you suspect that your GPS antenna may be damaged and causing interference, disconnect the antenna from the receiver. If the interference stops, replace the GPS antenna.

NOTE: This applies only to the external GPS antenna; the GPS antenna located inside the Stratus portable is not susceptible to this issue.

Why am I getting poor GPS performance?

You may not have continuous GPS lock. The receiver will not usually get GPS signal in places like office buildings or metal aircraft hangars. Make sure that the receiver is mounted in a way that it has a clear view of the sky (satellites).

Why is there a red “X” over AHRS?

It depends on where the red “X” is located.
“X” over all GPS fields: You do not have GPS lock. The receiver usually will not get GPS signal in places like office buildings or metal aircraft hangars. Make sure that the receiver is mounted in a way that it has a clear view of the sky (satellites).
“X” over only certain fields, such heading and altitude: The receiver is not detecting motion.
“X” over all fields: There is a gyro/accelerometer issue. Try calibrating the AHRS display.

How do I calibrate the AHRS display?

Stratus receivers with AHRS functionality can be calibrated both automatically and manually.

Automatically
After a few seconds, the receiver will automatically calibrate to the position it is in when it is powered on. Therefore, the receiver must be securely mounted before powered on.

Manually

ForeFlight Mobile

  1. Go to the “Maps” page.
  2. Tap the split screen button at the top of the screen.
  3. Tap the gear icon.
  4. Tap Calibrate in the upper right corner of the Stratus Status box.
  5. Tap Zero Pitch & Bank to calibrate to straight and level. Otherwise, tap the arrow keys to manually adjust the alignment if your aircraft isn’t straight and level.
  6. Tap Save in the upper left corner.

Stratus Horizon Pro

  1. Tap the settings icon on the AHRS screen.
  2. Tap Straight and Level to calibrate to straight and level. It is automatically saved. Otherwise, tap Manual Calibrationand use the arrows to adjust the alignment if your aircraft isn’t straight and level.
  3. Tap Accept.

Why am I only receiving GPS and AHRS data?

The receiver has not been authenticated within the last five minutes and it is only sending out flight-critical information. Ensure that you have the most recent version of your flight app and the most recent firmware on your receiver.

ForeFlight Mobile or Stratus Horizon Pro update

App updates can be downloaded from the Apple App Store. To update:

  1. Tap the App Store icon on your iPad home screen.
  2. Tap Updates.
  3. Tap Update on any flight app updates.

Stratus portable receiver update

To update receiver firmware in Stratus Horizon Pro:

Unless you disable the Auto-Download switch on the Firmware Update screen, the app will automatically check for firmware updates and download them when it is connected to the internet. To apply updates:

  1. Connect to the Stratus Wi-Fi network.
  2. Open the Stratus Horizon Pro app. A message will alert you that there is a firmware update available. Tap Yes.
  3. When the firmware update is complete, power off and power on the receiver.

To update receiver firmware in ForeFlight Mobile:

  1. Connect to the Stratus Wi-Fi network.
  2. Go to the Stratus Status page.
    1. Tap Maps on the bottom navigation bar.
    2. Tap the settings icon located at the top of the screen.
    3. Tap the name of your Stratus receiver under the “Devices” heading to open the Stratus Status page. If the pop up menu says “Stratus Status” at the top, you are already on the Stratus Status page.
  3. See if there is a firmware update available under the top “Device” heading.
  4. Tap Tap to Update to install the update, if there is one. If there is not an update, you will see your current firmware version.

For a video of how to update receiver firmware, see: www.youtube.com/watch?v=A1IonCmMdHQ.


Ordering

Where can I buy Stratus portable receivers?

Stratus receivers can be purchased in the Appareo Web Store.

Where do you ship Stratus portable receivers?

Due to regulations on technology used in Stratus portable receivers, they may only be shipped to addresses within the United States.

Can I order Stratus portable receivers over the phone?

Yes, we would be happy to take your order over the phone if you are unable to place your order online. Please call +1-701-356-2200 between 8 AM and 5 PM CST, Monday through Friday.

What is the return policy for Stratus portable receivers?

If you purchased your Stratus portable receiver from Appareo, please visit the Stratus Return Policy page. If your Stratus portable receiver was purchased from Sporty’s Pilot Shop, please visit Sporty’s Customer Care Center for return information.


Traffic

Can I get traffic information from Stratus portable receivers?

Yes, Stratus 1 and 1S receive traffic on the 978 MHz (UAT) frequency. Stratus 2, 2S, and 3 receive traffic on both the 978 MHz and 1090 MHz (ES) frequencies.

The traffic you see on ForeFlight Mobile is only ADS-B traffic. ADS-B traffic only includes the air-to-air traffic received directly from another aircraft and traffic rebroadcast to your aircraft from an ADS-B ground tower. Air-to-air traffic reports are only reported from ADS-B Out equipped aircraft. You will only receive ADS-B traffic from a ground tower if two things are true: 1) your aircraft, or another one nearby you, is ADS-B equipped, and 2) you are in communication with an ADS-B ground tower. Coverage varies based on your location as shown in the ADS-B coverage map.

Remember, ADS-B traffic, even at its best, is not a complete picture of nearby traffic and is not a substitute for looking out the window when fulfilling your responsibility to see and avoid.

Read this article from Sporty’s to learn more about how ADS-B traffic works.

Read this article from ForeFlight to understand how traffic will appear on ForeFlight Mobile

 

My aircraft is equipped with a Stratus portable receiver and an approved ADS-B out transponder. Why do I not see traffic information displaying on ForeFlight Mobile?

Specific settings may need to be adjusted on your transponder to properly trigger, receive, and display traffic information. Contact your certified avionics technician for more information on adjusting these settings. If you have Stratus 1 you will only receive single-band 978 MHz traffic.

Make sure that you are running the latest version of ForeFlight Mobile. Next, connect to your Stratus portable receiver and check on the Stratus Status page in ForeFlight to ensure that the device is running on the latest firmware version. Firmware upgrades are done from the Stratus Status page by tapping on the firmware version. Finally, ensure the Traffic layer is turned on in ForeFlight.

Why do I see a “ghost” aircraft mirroring me in ForeFlight Mobile while I am using my Stratus portable ADS-B receiver?

If your aircraft is not equipped with an ADS-B Out system, ATC can rebroadcast your Mode-C target to nearby ADS-B Out equipped aircraft. If you receive that transmission, it can cause your own aircraft to be displayed as a nearby target, usually slightly behind your actual position and +/- 100 to 200 feet in altitude.

The only way to remove the “ghost” target is to turn off the Traffic layer in ForeFlight Mobile. If you have ADS-B Out installed on your aircraft, ensure that you have the “Ownship ADS-B” option selected in ForeFlight Mobile. Click here for instructions on how to perform these tasks in ForeFlight Mobile or contact ForeFlight support for assistance.


Weather (ADS-B)

What is ADS-B?

ADS-B, or Automatic Dependent Surveillance-Broadcast, replaces traditional radar with modernized subscription-free weather and traffic information received from ground stations and ADS-B Out equipped aircraft. ADS-B is the technology implemented by the FAA to provide surveillance and improved situational awareness to both pilots and air traffic controllers.

For more about ADS-B, visit the Stratus homepage.

What weather products are available from ADS-B?

Stratus portable receivers using ForeFlight Mobile receive and transmit CONUS NEXRAD, regional high-resolution NEXRAD, METARs, TAFs, TFRs, AIRMETs, SIGMETs, NOTAMs, pilot reports, and winds/temperature aloft. Each product is integrated with ForeFlight Mobile’s Airports and Maps features.

Do Stratus portable receivers replace XM weather?

No, the information provided by Stratus portable receivers and XM differ. XM Weather offers a wider array of information and more coverage. This table will help you compare and contrast Stratus portable receivers and XM and help you decide which in-flight product is right for you. Many pilots will find adequate ADS-B coverage within the areas they fly most frequently. Refer to the ADS-B Coverage Map to determine if there is coverage for your region.

Are there any subscription fees associated with ADS-B weather?

No, but if you are using ForeFlight Mobile, you will need a current ForeFlight subscription. ForeFlight Mobile Pro subscribers will enjoy improved position accuracy when using a Stratus portable receiver as a GPS source.

Are there different types of ADS-B ground stations?

Yes, there are four different types of ADS-B ground stations: surface, low altitude, medium altitude, and high altitude. The FAA’s Aeronautical Information Manual, Table 7-1-2, helps compare each station type (Last updated: 4/4/14). The station type varies based on the ground station coverage where you are flying.  Learn more information about ADS-B station types and how they interact with your Stratus portable receiver.

ADS-B Weather Stations FAA Table

Do I need an external ADS-B antenna for Stratus portable receivers?

It depends. Most pilots will not require an external ADS-B antenna with Stratus portable receivers and can thus operate completely wire-free. Stratus portable receivers include a specially tuned, high-performance internal antenna that will get good reception in many aircraft. Some aircraft, however, may require a remote antenna due to signal attenuation caused by the aircraft type, altitude, and coverage. The position and mounting of the Stratus portable receiver will also impact ADS-B reception. If you find you need a remote antenna, you may purchase the external ADS-B antenna from Appareo’s Stratus accessory page.

Does the Stratus portable receiver ADS-B LED turn on when it receives air-to-air ADS-B traffic?

The ADS-B LED on Stratus portable receivers is not activated by air-to-air ADS-B traffic; it is only activated when an ADS-B signal is received in the past three seconds from an ADS-B tower.

Where is there ADS-B coverage in the United States?

Refer to the interactive coverage map at www.appareo.com/ads-b-coverage-map.

Why am I not getting good ADS-B weather reception in ForeFlight Mobile?

Pixelation on the radar layer in ForeFlight Mobile is normal when receiving weather information while flying because ADS-B weather is low resolution. However, poor weather reception can be due to a number of other factors:

Outdated ForeFlight Mobile or Stratus portable receiver firmware.

ForeFlight Mobile update

App updates can be downloaded from the Apple App Store. To update:

  1. Tap the App Store icon on your iPad home screen.
  2. Tap Updates.
  3. Tap Update on any flight app updates.

Stratus portable receiver update

To update receiver firmware in ForeFlight Mobile:

  1. Connect to the Stratus Wi-Fi network.
  2. Go to the Stratus Status page.
    1. Tap Maps on the bottom navigation bar.
    2. Tap the settings icon located at the top of the screen.
    3. Tap the name of your Stratus receiver under the “Devices” heading to open the Stratus Status page. If the pop up menu says “Stratus Status” at the top, you are already on the Stratus Status page.
  3. See if there is a firmware update available under the top “Device” heading.
  4. Tap Tap to Update to install the update, if there is one. If there is not an update, you will see your current firmware version.

 

You’re on the ground
ADS-B doesn’t work on the ground. You will only get ADS-B reception while in the air.

Connection issues

Verify that the receiver is connected to the Stratus Wi-Fi network.

  1. Tap the Settings icon on your iPad home screen.
  2. Tap Wi-Fi on the left navigation bar.
  3. Ensure that the Wi-Fi switch is enabled.
  4. Tap the Stratus wireless network name under the “Choose a network” heading. Newer receiver models have the wireless network name on the back of the device.
    Once your device is connected to the Stratus wireless network, a checkmark will appear next to the network name.

Coverage issues
Check the ADS-B map at www.appareo.com/ads-b-coverage-map to see if there is coverage where you are flying.

Range or line of sight issues

If the ADS-B LED is off: This indicates that you may have a range or line of sight issue. Make sure that you have line of sight with the towers. If you do not, your signal will be blocked. This could be due to physical obstacles such as mountains or flying at an insufficient altitude.

If the ADS-B LED is on:

  1. Go to the Stratus Status page in ForeFlight.
    1. Tap “Maps” on the bottom navigation bar.
    2. Tap the settings icon located at the top of the screen.
    3. Tap Stratus V (where the V represents your receiver’s version), located under the “Devices” heading, to open the Stratus Status page. If the pop up menu says “Stratus Status” at the top, you are already on the Stratus Status page.
  2. Under the “Data” heading, look at “Local Radar Update,” “Text Update,” and “Receiving From” to see when you last received data. If signal quality is poor or you are not receiving from very many towers, check the coverage map at www.appareo.com/ads-b-coverage-map. Stratus portable receivers are not functional in Canada, Mexico or any other country outside of the U.S.
    Note: A green ADS-B LED on the receiver only indicates that the device is receiving ADS-B signal, and doesn’t directly indicate what weather you will see.

Layer issues
Verify that you have the “Radar” layer selected on the “Maps” page.

Altitude issues
You should be at an altitude of at least 500-1,500 feet AGL and below 20,000 feet AGL.

Pilot's Guides
Stratus Upgrades

Do you have the Stratus 2 or the Stratus 2S?

Upgrade from Stratus 2 to Stratus 2S (Refurbished) and get $100 back!

STRATUS 2 CUSTOMERS:

  1. Buy Stratus 2S – Refurbished
  2. Complete this form and mail it with your Stratus 2.
  3. We’ll put $100 back on your credit card!

BUY STRATUS 2S – REFURBISHED ($499)

Upgrade from Stratus 2S to Stratus 3 and get $200 back!

STRATUS 2S CUSTOMERS:

  1. Buy Stratus 3
  2. Complete this form and mail it with your Stratus 2S.
  3. We’ll put $200 back on your credit card.

BUY STRATUS 3 ($699)

RULES AND CONDITIONS

  • Three (3) required items (completed rebate form, copy of purchase receipt, and a working Stratus receiver) must be shipped to:
    Appareo Stratus Upgrade Offer
    1810 NDSU Research Circle N
    Fargo, ND, 58102.
  • Origin of the returned Stratus receiver does not matter. You don’t need to return accessories, only the receiver.
  • The Stratus 3 or Stratus 2S - Refurbished units must be purchased from the Appareo web store to be eligible for a rebate from Appareo. For any units purchased from an Appareo dealer, the dealer will handle the rebate processing.
  • Rebate will be issued in the form of a credit on the credit card used for the new purchase. Rebate will be issued within 60 days of receipt of the mail-in rebate.

Mail the completed form with your Stratus receiver to:
Appareo Stratus Upgrade Offer
1810 NDSU Research Circle N
Fargo, ND 58102

Forms you’ll need:

Return Policy

STRATUS RECEIVERS – Return Policy:

Appareo is committed to customer satisfaction. If your Stratus is not functioning to its stated specifications, please let us know so that we can remedy the problem by troubleshooting, repair, or replacement.

If your Stratus is functioning within its stated specifications but you wish to return it for any other reason, you may do so within 30 days of the ship date.

Please note:

  • Stratus devices that were shipped from Appareo more than 30 days ago are no longer eligible for return but may still be under warranty coverage. You can review the Stratus limited warranty below.
  • You must obtain a return material authorization (RMA) number from Appareo Support before sending a return. Stratus devices sent to Appareo without an RMA number will not be accepted and returned to the sender.

Appareo Support Contact Information
support@appareo.com

STRATUS LIMITED WARRANTY

When purchasing Stratus (“Product”) manufactured by Appareo Systems, LLC (“Appareo”), the original end user (“Initial Customer”) receives a limited warranty (Limited Warranty) from Appareo. This Limited Warranty outlines the Initial Customer’s exclusive rights and remedies as relates to the Product.

The Initial Customer receives an expressed limited warranty (referred to as the “Limited Warranty”) for the Product purchased from Appareo. The terms of the Limited Warranty are explained below. Additionally, State or Provincial law may adjust the terms of the Limited Warranty, or the State or Province may impose additional obligations or additional “implied warranties.” To the extent necessary to comply with those laws, the terms of the Limited Warranty should be read to adjust to those requirements only to the extent necessary to comply with such local law.

If you are the corporation or individual installing or using the Product, you are asked to read the following terms and conditions carefully before installing or using the Product. By installing or using the Product, you consent to be bound by and become a party to the Limited Warranty. If you do not agree to the terms and conditions of the Limited Warranty, you should return the Product for a full refund prior to installation.

PRODUCT LIMITED WARRANTY
Appareo warrants to you, the Initial Customer, that the Product will be free from defects in material and workmanship for two (2) years for a new Stratus 3, and one (1) year for a Stratus 2S (new or refurbished) from the Product ship date from Appareo, subject to the terms of this Limited Warranty. Any Implied Warranty of Merchantability or for Fitness for a Particular Purpose, if applicable to the Product, is limited in duration to the period of ownership by the Initial Customer. This provision shall not create any Implied Warranty or Merchantability or of Fitness for a Particular Purpose that would not otherwise apply to the Product. To be covered, you must still be the owner of the Product at the time of the failure that results in the claim made under this Limited Warranty.

This Warranty is void if any part not supplied by Appareo is used in assembly or repair of the Product, or if the Product has been altered.

EXCLUSIVE REMEDIES UNDER LIMITED WARRANTY
If the Product proves to be defective in material or workmanship during the Warranty Period, and all Limited Warranty requirements have been met, your exclusive remedies, and Appareo’s sole obligations, are that Appareo will repair or replace the Product under this Limited Warranty.

MAKING A LIMITED WARRANTY CLAIM
To make a Limited Warranty claim on your Product, you must do the following:

  1. Call Appareo at (701) 356-2200, or e-mail Appareo at support@appareo.com and provide the Product’s serial number and date of purchase.
  2. Provide reasonable proof of purchase (for example, a sales receipt) that establishes you as the Initial Customer (the original end-user consumer purchaser) and which provides evidence that the Product was purchased within the warranty period of the event for which you are making a claim for warranty service.
  3. Appareo will provide you with a Return Materials Authorization number and shipping information for the return of your unit.
  4. Upon receipt of the returned Product, Appareo will inspect it and make a determination as to validity of the warranty claim. Appareo will respond to you within 15 days of receipt of the Product.
  5. If upon examination it is determined that the Product is operating within factory recommended specifications, you will be notified and may request that the Product be returned to you. You will be asked to pay a reasonable service charge and also for shipping expenses to and from Appareo.
  6. If it is determined upon examination that the Product is not operating within factory recommended specifications, but that the source of the failure was outside of the scope of this Limited Warranty, you will be notified of the estimated cost for repair of the Product to factory specifications. At this time you may request that the Product be returned to you without further action or that Appareo repair the Product as per the provided estimate and return the product to you. In this case you will be billed for the repairs and for shipping expenses to and from Appareo.
  7. If it is determined that the returned Product falls within the scope of this Limited Warranty, Appareo will repair or replace the Product at its discretion. Replacement Product may be new or factory refurbished at Appareo’s discretion, and shall carry the warranty of the original Product. Following repair or replacement, Product shall be shipped to the same location in the same manner as was the returned Product. Appareo shall pay all associated shipping expenses.

THE LIMITED WARRANTY DOES NOT APPLY UNLESS THE INITIAL CUSTOMER:

  1. Has properly operated the Product.
  2. Has installed and maintained the Product properly per any installation or maintenance instructions that accompanied the purchase.

APPAREO DOES NOT COVER OR UNDERTAKE ANY LIABILITY IN ANY EVENT FOR ANY OF THE FOLLOWING:

1. Loss of or damage to data, records, or software or the restoration of data or records, or the reinstallation of software.
2. Damage from any circumstance described as excluded below with respect to the product.
3. Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing, abuse, misuse, or alteration of the product.

NO DEALER WARRANTY
This is the exclusive warranty applicable to Appareo Products. No dealer has any authority to make any other warranty, modify, limit, or expand the terms of this Warranty in any fashion, or to make any representation or promise on behalf of Appareo.

EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES

  1. The sole and exclusive remedies of the Initial Customer are those provided by the Limited Warranty. Appareo excludes any liability for personal injury under the Limited Warranty. Appareo excludes any liability for direct, indirect, special, incidental or consequential damages, whether for damage to or loss of property, loss of profits, business interruption, or loss of information or data.
  2. Danger: Do not use for medical or life support equipment or other high risk activities!
  3. Appareo does not sell their Products for use in high-risk activities. The Product is not designed or intended for use in hazardous environments requiring fail-safe performance or for use in any circumstance in which the failure of the Product could lead directly to death, personal injury, or severe physical or property damage, or that would affect operation or safety of any medical or life support device (collectively “High Risk Activities”). Appareo expressly disclaims any express or implied warranty of fitness for High Risk Activities. Appareo does not authorize use of any of the Products in any High Risk Activities.
  4. This Limited Warranty is governed by the laws of the United States and the State of North Dakota, without reference to conflict of law principles.
  5. Contact Information: Appareo’s address is 1810 NDSU Research Circle North, Fargo, ND 58102. Their phone number is 701-356-2200. Appareo is the warrantor under this Limited Warranty. You may also contact Appareo on the internet at www.appareo.com
  6. CAUTION: Any changes or modifications not expressly approved by the warranty and/or user documentation accompanying this device could void the user’s authority to operate the equipment.

EXPORT REGULATIONS
Certain Appareo products are subject to export controls by the U.S. Department of Commerce (DOC), under the Export Administration Regulations (EAR). Violation of U.S. law is strictly prohibited. You agree to comply with the requirements of the EAR and all applicable international, national, state, regional and local laws and regulations, including any applicable import and use restrictions. For further information or clarification regarding these regulations please contact Appareo.

 


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